ge77 Privacy Policy — Your Information Is Safe With Us
This policy explains in detail how we collect, use, and protect your personal information.
Effective Date: 1 January 2026. This privacy policy has been reviewed and updated in line with applicable data protection standards. If there are significant changes to the policy, we will notify you by email.
Table of Contents
Introduction and Scope
ge77 ("we", "our", or "the platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy ("Policy") applies to the ge77 website ge77.cam and all services operated under it.
This policy describes what types of personal information we collect, how we use it, how we share it with third parties, and what measures we take to protect your information. By browsing our website or registering an account, you are considered to have agreed to the terms of this policy.
If you disagree with any part of this policy, we ask that you refrain from using our services. For any questions, please contact our support team.
What Information We Collect
The following types of information are collected for the purpose of creating and managing your account on the ge77 platform and improving our services:
2.1 Personal Identity Information
- Full name and date of birth — for age verification and identity confirmation
- National ID or passport details — when required during the verification process
- Current address and contact details
- Email address — for account registration and communication
2.2 Financial Information
- Details of your preferred payment method — bKash, Nagad, Rocket, or bank transfer
- Transaction history — records of deposits and withdrawals
- Mobile banking account number (for saved payment methods)
2.3 Technical and Usage Information
- IP address, browser type, and operating system information
- Device identification and device ID
- Website browsing behaviour — pages visited, duration, and activity
- Gaming history and betting patterns
- Login date, time, and location data
2.4 Communication Information
- Content and records of live chat conversations
- Email communications with our support team
- Information provided in surveys or feedback forms
Purpose of Data Collection
ge77 uses your personal information only for the following lawful and specific purposes:
3.1 Account Management and Identity Verification
Your information is used to create and maintain your account, verify your identity, and complete the KYC (Know Your Customer) process. Age verification is an essential part of this process, as our services are only for those aged 21 or above.
3.2 Processing Financial Transactions
Relevant information is used to process deposits and withdrawals securely, detect and prevent fraudulent transactions, and maintain financial records.
3.3 Security and Fraud Prevention
Technical and behavioural data is reviewed to ensure account security, prevent unauthorised access, and detect potential fraud.
3.4 Responsible Gaming
Your gaming behaviour is monitored to identify signs of problematic gambling and to provide support where needed. ge77 places the highest priority on responsible play.
3.5 Service Improvement and Personalisation
Your preferences and behaviour are analysed to improve the quality of our services and to send you relevant offers and notifications.
3.6 Legal Compliance
Records necessary to comply with applicable laws, regulations, and directives from regulatory authorities are maintained.
Sharing Information with Third Parties
ge77 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processing Services
The minimum necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. These providers are governed by their own privacy policies.
4.2 Technology and Infrastructure Providers
Necessary information is shared with providers of cloud hosting, data analytics, and security services. All such providers operate under strict confidentiality agreements.
4.3 Legal Obligations
Information may be disclosed pursuant to a court order, a lawful request from a law enforcement authority, or a requirement under applicable law. In such cases, we will only provide information that is legally required.
4.4 Fraud Prevention
We may participate in industry-standard information-sharing programmes for detecting fraud or cybercrime, which are conducted in the interest of all users.
4.5 Business Transfers
In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. You will be notified in advance and the protections under this policy will continue to apply.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the ge77 website to improve your experience and ensure security.
5.1 Essential Cookies
These cookies are essential for the core functionality of the website — maintaining login sessions, managing security tokens, and completing payment processes. They cannot be disabled.
5.2 Functional Cookies
These store your preferences (such as language settings) and personalised settings to provide a more convenient experience on future visits.
5.3 Analytical Cookies
Anonymous usage data is collected to understand which parts of the website are used most and where issues arise. This data helps us improve the quality of our services.
5.4 Managing Cookies
You have the option to accept or reject cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the website and important features such as login and payment may not work correctly.
Data Storage and Security
ge77 takes industry-standard technical and organisational measures to protect your information.
6.1 Technical Security Measures
- SSL (Secure Sockets Layer) encryption — keeps all data transmissions secure
- Database encryption — stored information is kept in encrypted form
- Firewall and intrusion detection systems
- Two-factor authentication facility
- Regular security audits and vulnerability testing
6.2 Data Retention Period
Relevant information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period as required by law, for dispute resolution, or for fraud investigations.
6.3 Employee Access Controls
Only authorised personnel may access your information when there is a specific need to do so. All staff are bound by confidentiality agreements and trained in security practices.
6.4 Response to Security Breaches
If a security breach occurs and it affects your information, we will notify you by email in a timely manner and inform you of the steps being taken to resolve the situation.
Your Rights
As a user of the ge77 platform, you have the following rights. To exercise these rights, please contact our support team.
7.1 Right of Access
You may request a copy of the information we have collected about you. We are obliged to provide this information within a reasonable time.
7.2 Right to Rectification
If the information held about you is inaccurate or incomplete, you may request that it be corrected. You can update basic information yourself in your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in relation to marketing communications. You have the option to unsubscribe from promotional emails in your account settings.
7.5 Right to Data Portability
You may request that your personal information be provided in a structured, machine-readable format so that you can transfer it to another service.
Protection of Minors
ge77's services are for those aged 21 or above only. We actively work to keep minors away from our platform.
Age verification is in place during the registration process. If we become aware that a minor has created an account using false information, that account will be closed immediately and any related transactions will be cancelled.
We do not intentionally collect information from anyone under the age of 18. If a parent or guardian believes that their child or minor has registered on our platform, please contact us at [email protected].
Changes to the Policy
ge77 may update this privacy policy from time to time. Changes will be published on this page and the effective date will be updated.
For significant changes, we will send a notification to your registered email address. Continued use of the service after changes are published will be taken to mean that you have agreed to the updated policy.
If you do not agree with the changes, you can close your account at any time. Account closure requests can be made through the support team.
Last Reviewed: This policy was reviewed on January 1, 2026 and updated to align with current service operations.
Contact & Support
If you have any questions, comments, or concerns about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali is available through the website
Our privacy team generally aims to respond to your request within business days. Complex requests may take a little longer.
We respect your privacy and are committed to resolving any concerns you may have. Your information is always safe with us.
Need more help?
Our 24/7 live chat support team is available around the clock in Bengali.